• Home
• | Waste and Recycling
• | Pre-Booked Household Cleanup

Pre-Booked Household Cleanup

We provide each household with two free pre-booked household clean up collections per year. Bookings are essential. Only materials that have been pre-booked for collection can be placed on the street.  Rubbish that has been put out without a booking is dumped rubbish.  Dumped rubbish can attract a fine of up to $5,000.

Please follow these easy steps to book a collection for up to 3 cubic metres of materials:

1. Plan ahead.  It's a good idea to allow a few weeks when making a booking.    
2. Phone Council on 9789 9300  and ask to book a household clean up collection.  You will be sent a confirmation letter with the date of collection, a brochure with the conditions of collection, and a sticker to put on the materials.
3. Place materials out the night before and affix the sticker on one of the items to show it has been pre-booked for collection.  It's important that materials are placed neatly outside your property as close as possible to the kerb, and clear of the footpath or any trees.  Make sure the sticker is visible from the street.
4. When putting excess branches and garden vegetation out for a pre-booked clean up, all branches and shrub cuttings must be bundled and securely tied. Only tree branches up to 1 metre long and 15 centimetres in diameter will be accepted.

We will collect

Household furniture, rugs and mats, toys, televisions, heaters

Metal household appliances - fridges, dryers, ovens

Other household goods and loose items put in boxes or bags

Please remove doors from fridges, wardrobes, ovens and any other furniture for the safety of children.

A maximum of 3 cubic metres can be put out.  Materials must be less than 1.5 metres long and able to be lifted easily by one person. Unacceptable materials will not be collected, and if left out, could lead to a dumped rubbish fine.

We will NOT collect

Asbestos and "fibro"

Insulation batts and fibreglass

Building and demolition waste (including bricks, concrete, tiles, rocks and soil)

Cement bags and sawdust

Oil, paint and other liquids (including empty oil and paint tins)

Rocks and soil

Sharp objects

Glass and mirrors

Commercial, shop and factory waste

Motor vehicles, engines and large car parts

Hazardous materials

Gas bottles and fire extinguishers

Food scraps and recyclable materials

Large, heavy items such as tree stumps and roots

Materials over 1.5 metres long

More than 3 cubic metres of materials

If you need an additional clean up service, we can provide quick and inexpensive collection of bulky household goods. To request a quote for materials you would like collected, call our Waste Hotline on 1300 791 222.

Self Disposal Options

Residents wanting to dispose of bulky items such as furniture and appliances have a number of options. One of those is the Self-disposal Option.  Find out more.

Self disposal of household chemicals

Household chemicals can be dangerous and should not be placed in rubbish or recycling bins. The Department of Environment and Climate Change (DECC) NSW runs free weekend drop off centres for old or leftover household chemicals around the Sydney, Hunter and Illawarra regions.

Call the Clean Out Hotline on 131 555 or visit www.cleanout.com.au  for drop off centre locations and dates. More information is available here.